Privacy Policy

This Privacy Policy describes how Menergy Meds, Inc. (“we,” “us,” or “our”) collects and uses personal data through our website and electronic communications. We respect your privacy and are committed to protecting it through compliance with this policy.

This policy covers the collection, use, maintenance, protection, and disclosure of information through the Menergy Meds platform. By accessing the Platform, you accept the practices described in this policy. This policy may change; continued use indicates acceptance of updates.

Personal Information

• Name, mailing address, email address, telephone number
• Account information, gender, date of birth
• Billing and payment information
• Eligibility-related data

Health Information

• Clinical history and medical conditions
• Information exchanged via email, texts, chats, or calls with our team

Technical Information

• Internet connection details and IP address
• Browser type, operating system, device information
• Usage details, referring URLs, visit frequency

Collection Methods

We collect information through:

• Direct collection: Information you provide during registration, consultations, and communications
• Automatic collection: Usage details, IP addresses, cookies, and tracking technologies
• Third-party collection: Physicians, medical professionals, and pharmacies

We use personal information, including health data, for:

• Completing registration, transactions, and requested services
• Payment processing and eligibility determination
• Treatment, payment, and healthcare operational purposes
• Platform operation, technical support, and improvement
• Communication about your account and services
• Identity verification and fraud prevention
• Compliance with federal, state, and regulatory requirements

SMS/Text Messaging

By providing your mobile phone number and opting in, you consent to receive recurring SMS/MMS messages including account notifications, appointment updates, and customer support communications. Message and data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for assistance. Consent is not required for purchase or service use.

We may disclose personal information to:

• Medical providers, physicians, healthcare facilities, pharmacies, and laboratories
• Platform maintenance and optimization service providers
• Third-party payment processors (via encrypted connection)
• Entities required by law or legal process
• Parties you have authorized through consent
• Entities involved in fraud protection or credit risk reduction

In the event of a sale, merger, or organizational change, your information may be disclosed to relevant third parties as part of the transaction.

We do not share text messaging opt-in data or consent with third parties for marketing purposes.

Tracking Technologies: You can configure your browser to refuse cookies. Note that disabling cookies may limit Platform functionality.

Do Not Track: We honor Global Privacy Control (GPC) signals. Our site is designed to respond to GPC browser preferences.

We implement reasonable measures to secure personal information from accidental loss and unauthorized access, use, alteration, and disclosure. You are responsible for maintaining the confidentiality of your password and account credentials.

The transmission of information via the Internet is not completely secure. While we do our best to protect your information, we cannot guarantee the security of data transmitted to our Platform. Any transmission is at your own risk.

The Platform may contain links to external websites beyond our control. This policy does not apply to third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

Menergy Meds does not knowingly provide services to individuals under 18 years of age. If we learn that we have collected personal information from a minor, we will take steps to delete that information promptly.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). Please see our California Residents page for full details.

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the Platform constitutes acceptance of any amendments.

Questions or concerns about this Privacy Policy? Contact us: